Many individuals who begin using their first hosting account, or change companies, frequently have inquiries with regard to how specific tasks are carried out or face difficulties when setting up various things such as e-mails, site settings, and so on. This is the reason why, many providers have prepared documentation with the most standard questions and problems in order to help their customers receive information swiftly and easily. Consequently, the customer support engineers can concentrate on actual problems that particular customers may be encountering, since the solution for the minor things will be available on the web and customers will be able to cope with them without getting in touch with the client support staff. Having exhaustive documentation is extremely important, especially for new users without any experience, as the web hosting service entails an enormous number of functions and lots of individuals can become perplexed about what to do. A good information repository can both help you do the things that you need and find out how the web hosting service works in general.

Extensive Online Documentation in Shared Web Hosting

Our shared web hosting packages feature an in-depth knowledge base where you can find info about all the challenges that you might possibly chance upon and their resolutions. You can discover how to create and manage an electronic mailing list, how to use an .htaccess file, or how to proceed in case the settings of your email client are correct, but you are unable to send email messages, for instance. We have tried our absolute best to be as exhaustive as possible and to cover all possible options in order to save you time and to supply you with different solutions for every single problem. The knowledge base comprises informative articles as well – both generic ones about the hosting service as a whole, and more specific ones, which will help you get acquainted with the features and functions of the Hepsia hosting Control Panel. You can find relevant articles about specific functions and features in every section of the Control Panel, whereas if you prefer to check the complete article list, you can go to the Help section.

Extensive Online Documentation in Semi-dedicated Hosting

We have compiled a comprehensive online knowledge base for all our current and future clients, so in case you get a semi-dedicated server account from our company, you’ll be able to find any info that you need at any moment. We have loads of educative articles, which will help you better understand what’s happening in your semi-dedicated account – "What is PHP?" and "What are file access permissions?" are simply 2 examples. Our comprehensive guides will help you accomplish anything you wish – extract the contents of an archive, import a MySQL database, forward a domain name, and so on. On top of that, we also have troubleshooting instructions, which will permit you to discover what induces a particular problem and the likely solutions for it. If you can’t send e-mails or your domain opens an HTTP 500 error message, for example, you can resort to our knowledge base and resolve the issue straight away. You can access the articles through any Control Panel section, as well as through the all-encompassing Help section.