You'll find lots of shared web hosting providers out there, but the majority of them are resellers who have minimal resources, particularly when it comes to support. A way to distinguish them is the option to reach the company by phone. The type of support that you will receive through this particular channel of communication may vary based on the service provider - several of them offer experienced telephone support, various others offer common and customer support only since some matters are more time-consuming and it would be much easier to be resolved through a support ticket, particularly when the issue needs to be escalated. Nonetheless, it's good to find that you can get in touch with your website hosting provider since there're many small-scale problems that can be resolved easily and in a very timely manner with a phone call, not mentioning that you'll be able to get more info about the services even before you become a customer.

Phone Support in Shared Web Hosting

All of our shared web hosting packages offer phone support fourteen hours a day even on official holidays, so if you do not have an account yet, you'll be able to give us a call and learn more about our solutions or whether we'll meet the system requirements for your web sites. For your convenience, we have local phone lines in the United States of America, the United Kingdom and Australia, so you'll be able to call the number which is nearer to you. If you're an existing customer, we will help you promptly with all the general and billing issues and with numerous tech matters to save you time and efforts - we are aware of the fact that sometimes it is much easier speak with a live person to get things done instantly. Of course, some problems cannot be resolved on the telephone, so in such a case you'll be able to employ our ticketing system.

Phone Support in Semi-dedicated Hosting

When you want additional information for the Linux semi-dedicated hosting packages that we supply, you can call any of the three support phone lines that we have around the globe - in the United States, the UK and Australia. By doing this, you will be able to check ahead of time if our services will be suitable for your web sites. In case you are already our client and you've got a semi-dedicated account, you'll be able to get in touch with us on the phone for 14 hours every day about any type of billing or basic matters. For entirely technical problems you will be able to use our ticketing system and contact our technical support as sometroubles simply need more time to be solved, but we can help you on the phone with countless minor tech issues as well, saving you the time and efforts.