A 99.9% Server Uptime
The principal benefit of developing your own shared web hosting system is that you do not have to be worried about compatibility – you design a particular set of software tools in such a manner as to be compatible with a given set of hardware components. The final outcome is something even more solid and dependable, because there are much less possible chances of failure. We’ve set up our cloud hosting system using proven hardware components in addition to a strongly customized version of Security–Enhanced Linux so as to set up a really riskless environment for your own web sites.
That’s why, with all our Linux shared web hosting packages plans we give you a 99.9% server uptime guarantee. This guarantee is available in all datacenters.
A 99.9% Network Uptime
When you set up your very own cloud hosting platform, it’s very important that you also set up your own network infrastructure. That’s why we built a custom–configured internal network in all our datacenter facilities. Relying on top–class Juniper switches and routers, our internal network allows for ultra–fast data transfer rates and is fully redundant.
Because of this, you will enjoy a 99.9% network uptime in our data center in the US, in our data center in the UK, in our data center in FI, in our data center in East Europe and in our data center in AU, irrespective of which web hosting package you have picked.
A 30–Day Money–Back Guarantee
Just like with any other service, when it’s your money at stake, you cannot feel really safe. For this reason, with each of our cloud hosting plans we offer a 30–day money–back guarantee. If you do not feel content with our web hosting service or if you wish to get an even more robust web hosting solution, like a Linux VPS web hosting packages or even a Linux dedicated servers hosting packages – you’ll receive your money back in full, without concealed costs or return charges.
24/7 Technical Support
We have conscientiously hand–picked each individual member of our 24x7 support staff so that we can provide the best customer service that you can possibly get. Each of our techs has several years of experience dealing with web hosting accounts behind his back, hence they know very well what they are doing. Moreover, they are available 24x7x365 – you can reach them whenever you want and they’ll reply to you as quickly as possible.
Their average support ticket response time is less than 20 minutes, whilst with other web hosting vendors you need to wait for days. And we offer a 1–hour response time guarantee. No matter what happens, your enquiries will be answered in under an hour.