Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Section

  • In the Web Control Panel you can find an exhaustive Help Center section featuring many instructional articles and commonly asked questions. They are answered by our support team of competent techs. Just type in your question and our clever system will offer you the most suitable answer.

  • Top quality support service
  • Educational Video Clips

  • We have compiled a collection of how–to video tutorials that visually demonstrate how you can sort out a common problem connected to your Linux shared web hosting packages account. You can find the how–to videos in the Help Center section.

  • Intuitive help center
  • A 60–Minute Support Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a 24–7–365 help desk service with a 1–hour ticket response guarantee. A group of proficient tech support engineers will be at your disposal to answer all the inquiries that you could possibly have. During off–peak hours, a response will be supplied in even less than twenty minutes.