Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our customer service crew is taught to swiftly address all our Linux shared web hosting packages clients’ issues and guidance demands. Via our ticket system, it is also possible to supply your inquiry and a support staff fellow member is going to go back to to you within max 1 hour. Basically, practice indicates that the common reply time is 20 mins.

  • Top quality support service
  • A Top–quality Support Service

  • Our assistance service is supplied by a crew of educated specialists who are ready to respond to your questions in a timely manner. You’re able to get hold of the technical support crew by starting a technical support ticket from your Web Control Panel or by sending us an email message. On working days, you may also contact us on the phone or make use of the live chatting service.

  • Intuitive help center
  • An Intuitive Help Section

  • If you need guide while performing tasks within the Control Panel, you’ll be able to always simply click the Help key and see your issue in the set of articles or blog posts that will show up. We have also turned a number of the content articles into training videos. The listing of videos will show up if you pick the Videos option available in each section.