Support and Help Channels

  • 1 hour ticket response time
  • A 60 mins Ticket Reply Warranty

  • Our crew of service technicians will do their best to reply to your service requests in approximately 1 hour. If, however, the problem you have stumbled upon requires the help of our Admin =Dept,= we’ll forward the ticket to the administrator on shift and will submit a note to let you know.

  • Top quality support service
  • Top–class Technical Help And Support Service

  • We’ll be working for you 24/7/365 to supply useful information and tech support and also to assist you with any problem that you may stumble upon while taking care of your virtual server. We’re able to assist you with all pre–configured packages, including your OS, server admin panel (with respect to the VPS type) and the Web Control Panel produced completely by our developers.

  • Intuitive help center
  • An Educational Help Zone

  • Each section of the Web Control Panel that is provided at no cost with your VPS has an integrated collection of articles. You will see an array of comprehensive how to tutorials and a number of step by step video training materials that illustrate all the standard site maintenance responsibilities. You can gain access to them by simply clicking the Help or Video control keys in the top right corner of each Control Panel section.